The 1998 Data Protection Act defines your rights as an individual in relation to the information held about you and how it may be used.

The most important reason for holding the information that you have given us, is to process a possible application for assistance, or to maintain our donor database. The Civil Service Benevolent Fund needs to keep your data on a computer and in paper files for this purpose. In some circumstances the Fund may need to share this information with third parties, but only in connection with a possible application, for example another charity, where an offer may be jointly shared. The information may be updated by yourself, or by a third party working on your behalf, such as a Welfare Officer.

We may also use some of the information for accounting, audit, statistical or research purposes (e.g. to make sure the Fund is offering the right sort of services), but only internally within the Fund. We will not disclose any of your information outside the Fund, other than as mentioned above, unless we are legally obliged to do so, or unless you have given us prior consent.

We undertake to keep your information strictly confidential and to do everything we can to prevent the information being used in any unauthorised or unlawful way.

With respect to the more sensitive data, e.g. health issues, which we may hold, we need your explicit consent to do so.

The Fund may send you leaflets about other charities, which we might judge to be useful to you; or to send you regular publications illustrating how your donations are used. You have the right to ask us to cease this form of correspondence.

You also have the right to request a copy of the information we hold about you; we will provide all of this data except any that refers to another person. The Fund reserves the right to make a charge for this service.

If you have any queries about the use of your data, please contact us on
Freephone 0800 056 2424.

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